Frequently Asked Questions
If You’ve Got Questions. We’ve Got Answers!
We charge a £50.00 fixed fee regardless of how long we spend fixing your appliance. If our engineer deems your appliance beyond repair or parts are no longer available, or if you decide you no longer wish us to carry out the repair, we will only charge a diagnostic fee of £30.00.
Unfortunately not. We charge for any parts required which will be quoted before commencing with any repair.
Absolutely! Yes-all our work carries a standard 12-month warranty
We can be with you same day if available. Although most of our
appointments are booked for the next day, or an appointment to suit you.
We accept all major cards, cash, cheque, pay-pal or bacs. You will receive an invoice for all work carried out.
Yes we do by prior arrangement. Please telephone to discuss.
Yes but you have to consider the age of the machine and how much it cost from new to buy or how much a replacement is now. On many occasions the full cost of the repair is normally no more than £80-90.
If your still unsure then contact the team and speak to a fully qualified engineer.